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I cannot view the videos on a different device (not Windows, Android or iPad)


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#1 TheSmartMethod

TheSmartMethod

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Posted 02 September 2013 - 04:11 PM

We only explicitly support the following devices:

These devices are tested with Internet Explorer, Firefox, Google Chrome, Apple Safari and Chrome for the Android.  You don't need to install any other player (such as Flash) as all of our videos use the more modern HTML5 playback method.

 

We cannot support any other platforms as we do not have the necessary hardware/software to reproduce errors. It is, however, very likely that most devices can be configured in such a way that you will be able to use them to access our website.

 

You may find some tips or help to make the videos work on an unsupported device or browser by clicking the nearest match to your device on the above list. The Windows PC thread describes the main issues that cause certain browser/device combinations to malfunction.






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